RETURNS/EXCHANGES

1. I CHANGED MY MIND. CAN I CANCEL MY ORDER AND GET MY MONEY BACK PLEASE?
We do not issue refunds once the order is in the PROCESS OF CREATION or SHIPPED. However, if you contact us quickly after making the order, we can cancel your order and refund your money!
 
2. CAN I RETURN AN ITEM FOR A FULL REFUND?
Unfortunately, there are strictly no returns UNLESS there are defects in the products(Underwear  are private items. It is related to hygiene issues, no refund will be given once sold). If there is, please inform us within a WEEK OF RECEIVING. In that case, we would be happy to help find resolution for the issue!
 
3. CAN I EXCHANGE AN ITEM FOR A LARGER OR SMALLER SIZE?
We do not support replacement service for customized products. Please measure the size before placing an order. because we are international delivery , you need to pay hipping and tariffs, the shipping and tariffs of each country are different, please contact us email(anibiushop@gmail.com)
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